Simply – Accidents happen! One of the post popular questions that I see on a daily basis is – which is better, DJI Care refresh or some other drone insurer? In this video I tell you all the features and benefits of DJI care refresh – and the not so obvious downsides and then compare to one of the market leading independent drone insurers Coverdrone. let me know what you think in the comments below !

DJI Refresh binding tutorial :


DJI Direct :

DJI Direct :


Should watching this video help you make a buying decision then please consider using the links in this description, You will help in supporting the channel and allowing me to continue to bring you more content that you know love. Some links may pay me a small commission however the price you pay is exactly the same! Links are managed carefully to ensure products I suggest are relevant and products available.


  1. Steve Lee on November 11, 2021 at 9:26 am

    Hey mate, I found this very interesting as I’m in the process of buying a new drone. Having never heard of Cover Drone i was happy to hear they are available in Australia.

    I tried to get a quote through their website and it doesn’t seem they offer recreational insurance in Australia from what I can tell. It was not possible to select it. They also don’t have any support available it seems during Australian business hours.

    Seems like they have a great product and I was really interested in them to be honest but I ended up getting the DJI Care Refresh as I still haven’t heard back from Cover Drone and it’s the end of our business day here.

    Loved the comparison, thankyou for it 😁

  2. Adrian Gilson on November 11, 2021 at 9:28 am

    This was very informative gav I was new to this hobby and in excitement didn’t activate care refresh an there process after the 48 hours is not very user friendly for none tech minded ppl but on watching your video got a quote in minutes from coverdrone an it’s not much more in price an so simple to do cheers bud

  3. Len Hartley on November 11, 2021 at 9:30 am

    Hi Gavin, good video I have dji refresh with my Mavic air 2 have used as I had a problem with it malfunctioning & then having a brand new replacement after giving flight records etc. I gave heliguy refresh cover with my Mini 2 they do repairs in their premises in Newcastle & have dji trained technicians. 👍

  4. The Who on November 11, 2021 at 9:31 am

    With any insurance policy – coverdrone, if you claim, there is a good chance your policy will go up next year. But you will also have to inform your home or business insurer if you have claimed also. Like driving cars, if you crash your car and insured on your partners, you need to inform both insurers. Insurers always ask if you have made a claim the past 12 months. DJI care refresh is the best option for me, as I don’t want to have to inform insurers that I am high risk in the event of a repair etc.

  5. blurry_faced_forester on November 11, 2021 at 9:31 am

    I so glad I found this video. I looked into the dji care but it didn’t seem right, where as the cover drone insurance made alot more sense…… That ks for this👍

  6. Lindsay Heyes on November 11, 2021 at 9:32 am

    Thanks for that Gavin, very useful and thorough review.

    Last time I was this early, all the ships Lloyd’s were offering good cover terms for triremes.

  7. velomoho on November 11, 2021 at 9:32 am

    Great video mate. Really opens up the differences between the 2 👍🏽

  8. drybiscuit on November 11, 2021 at 9:33 am

    Hi mate, hope your Mini 2 is still behaving itself after it’s bath!

    One important thing to bear in mind is Coverdrone policies also give public liability cover in the event of a claim from a member of the public if say you damaged their property or injured someone.
    It also gives cover for invasion of privacy claims!
    Coverdrone will also provide cover for theft.

    None of the above are provided by DJI refresh etc which is really just a “Hull cover” (excluding theft) for crash, malfunction, fly-always etc.

    Coverdrone (Heath Underwriting) are a good bunch of guys and have used them for my commercial cover previously. 👍

  9. Byron Turner on November 11, 2021 at 9:35 am

    Would the DJi refresh cover for commercial use be okay, or what is the insurance u need for this

  10. Byron Turner on November 11, 2021 at 9:36 am

    The uk nearest repair centre is the Netherlands, sent mine away and it took 2 months to come back, I was kinda a bit
    Disappointed about the wait to be fair, but it didn’t take long for it to get a replacement sent back to me. I didn’t get charged for custom charges, I was worried that I might even know DJi said they will cover the cost of the postage

  11. Cars for life by Harri G on November 11, 2021 at 9:37 am

    Hi gavin i can’t believe how well your doing, harri

  12. Gemster18 on November 11, 2021 at 9:38 am

    Is the cover drone service available in the United States?

  13. Dji Drone Productions on November 11, 2021 at 9:39 am

    With cover drone is they a deadline after purchasing your drone or can you sign up anytime?

  14. Dave Day on November 11, 2021 at 9:40 am

    If you are worried about third party claims, you should join the BMFA. You get £5M personal injury and £20M property damage for £38 per year, and it covers all your models. If the drone comunity had joined the BMFA in the first place, we wouldn’t be in this mess.

  15. The Rolex drone channel.. on November 11, 2021 at 9:44 am

    The insurance is no good from my point of view. I am in retirement because of my health. So getting a replacement Mini 2 would be hard for me, as well as buying the one New Mini 2 I have now. I looked into the insurance with fly away, and said NO. The Sums don’t add up, and I would say many will find that the insurance when they need it most will not work, or they will have to pay out big time. Keep safe and well brother. There is a pro repair shop here in Ireland at Eamon in Ireland. ☘️👍❤️

  16. Adrian Mateo Drones on November 11, 2021 at 9:45 am

    Hey my drone brother Gavin. Thanks for sharing this great video with us Sir. Great information and tips. We all appreciate your knowledge dude. Keep up the good work. Big fan and big supporter here. Thanks for all you do and please keep flying.

  17. Alto Scene on November 11, 2021 at 9:45 am

    A few months later, are there now any other better value insurance options out there? How about house and contents insurance cover?

  18. Flufffinger on November 11, 2021 at 9:47 am

    I have the DJI Care plan, I’ll be honest I never even thought about third party insurance until after I brought it. I only got the one year plan so once that expires I will certainly be getting something like this!

  19. Richard C on November 11, 2021 at 9:51 am

    Excellent video Gav. Nicely explained hopefully this will help alot of people make there decisions 👍

  20. Drone Views Media on November 11, 2021 at 9:52 am

    Somehow I think DJI will recoup the other xtra costs of fly aways by increasing the price of their drones. Great video 👍

  21. Clive Connor on November 11, 2021 at 9:52 am

    Great informative video Gavin. I just phoned Coverdrone and asked them about their repair excesses, I was surprised to hear that Coverdrones repair excess on all their repairs with Heliguy is £100 even if its a just £50 pound repair.Where as DJI repair excess are included in the premium as long as its not a drone replacement.

  22. Simon Chandler on November 11, 2021 at 9:53 am

    I can’t recommend DJI care refresh. I had a damage claim for Mavic 2 Pro 5th Jan, using UPS to send to DJI in Holland is impossible. Still stuck in transit. UPS are useless. DO NOT GET DJI Care refresh it’s useless

  23. vinza pramana putra on November 11, 2021 at 9:54 am

    Asia drone owner can’t relate

  24. technical sirji on November 11, 2021 at 9:54 am

    First watched

  25. Donology on November 11, 2021 at 9:54 am

    Nice one Gavin!

  26. Life is too short on November 11, 2021 at 9:55 am

    Good video. I think the damages insurance included in the non DJI product is really worth having. I know another youtuber who reports that he sent his drone off for repair to DJI using their chosen courier and the drone has now been lost. Apparently DJI assume responsibility once its been collected however they are insisting he waits for a full investigation on the missing package before they send a new drone. Meanwhile he has no drone for his youtube channel. That poor service puts me off. The channel is ‘OK Portugal’. 👍. I think I may take out some insurance and if I do I will happily use your link 👍

  27. Lowry Droneography on November 11, 2021 at 9:55 am

    Cheers for this, great info. I got a quote yesterday and signed up for a year’s cover today. Conveniently before my flight in light snow, just in case 😉 it was great anyway though.

  28. chris ogle on November 11, 2021 at 9:56 am

    So someone can just say “ my drone flew away and I was unable to locate it “ they would be charged 200 dollars and now they bought a new drone for half the price? Now they own 2 drones and just need to purchase another controller… Sounds like a deal lol..

  29. Carlos Costa on November 11, 2021 at 9:58 am

    Hi Gavin,

    I actually bought the dji refresh care after the 48h… and had to do the tests. In my personal experience, I think they were actually pretty reazonable in the asked for tests and those were pretty easy to do. Now, for the added bonus of the flyaway feature, it doesn’t please me that much, as i’m not that confident about the app new version, but I admit I haven’t test it or even looked at it properly…

  30. John Scrivener on November 11, 2021 at 10:00 am

    Good information

  31. MrBrezzo on November 11, 2021 at 10:00 am

    Very interesting thank you
    Just a quick question
    I have a mini 2 with 12months DJI refresh
    When it is a year old and that cover runs out can I insure a one year old mini 2 with coverdrone or does it have to be on a new drone?

  32. Russell Butler on November 11, 2021 at 10:06 am

    Import tax after a DJI repair has apparently been sorted out now.

  33. paulcan38 on November 11, 2021 at 10:07 am

    Coverdrone (and other insurers) say the will payout for pilot error but what if the pilot wasn’t following CAA guidelines. We’ve all seen many drone videos on YouTube boasting about ‘range’. If Coverdrone request your flight data and see you were flying out of ‘line of sight’ (current advice is 500m) then could they refuse the claim? If you haven’t permission to fly from your take off spot, could that be a refusal to pay out especially if costly damages happen.

  34. philip Chambers on November 11, 2021 at 10:08 am

    Intresting Video i think i am more likely to go for the cover drone mate, but will do ot when the weather is a bit better 😎

  35. Luke Bryce on November 11, 2021 at 10:09 am

    Are you from Ull? Might see my drone kicking about lol!

  36. LittleJohn_MD on November 11, 2021 at 10:11 am

    Super awesome information on the drone coverage and my drone actually came with DJI Refresh cover already but I think the prices they charge are a bit extreme so maybe I will check out Coverdrone

  37. A Google User on November 11, 2021 at 10:12 am

    3:35 you don’t necessarily have to wait 72 hours. It can take UP TO 72 hour but I submitted my video 4 hours ago and it already got approved by DJI to purchase care refresh for my mini 2. As long as your drone is functioning normally and you’re able to complete the steps in the video it’s almost a guarantee that they will approve your ability to purchase care refresh according to their customer service.

  38. Fer View on November 11, 2021 at 10:13 am

    I did buy it after 17 days. And the processing was very easy. The video was also easy to make.

  39. David H Bedenham on November 11, 2021 at 10:14 am

    Thanks Gavin. I have DJI Care Refresh For my Mavic Mini I, and contacted Coverdrone for insurance. At the time they wouldn’t cover Cyprus. Now Cyprus have adopted the new EASA regulations, maybe this will change. Cheers

  40. Paul Houghton on November 11, 2021 at 10:14 am

    Cover drones website is appalling doesn’t show the different policies levels or what’s covered in each without putting in loads of personal details . You can’t even contact them to tell how bad their website is without telling them you name address shoe size, sexual preference favourite film etc .

  41. john thornton on November 11, 2021 at 10:15 am

    Gavin you stated you have heard there is no DJI authorised repair centre in the UK, but i have found these people "Doctor Drone. and in fact have used them. so my question is Authorised or not, they advertise they are..

  42. My Alchemical Romance on November 11, 2021 at 10:16 am

    I just bought a mini 2 from Best Buy yesterday, and every time I try to bind the new device (mine is); and I also purchased coverage they are not showing active even after now the 48 hours. I am not happy with DJI.

  43. Gary's_Aerial_Views on November 11, 2021 at 10:18 am

    Great video Gavin👍
    I hold the A2cofc but definitely thinking about getting this as well.
    Getting closer to people is definitely a good thing 👍

  44. rick racine on November 11, 2021 at 10:21 am

    THX never really though about insurance but you make a good point, gonna definitely look in to this

  45. Oliver Scott on November 11, 2021 at 10:22 am

    Just to make people aware that to annualy insure my Mini 2 with Coverdrone for Loss, Damage etc would be £59 as a non commercial pilot. Add Commercial to this and I’m looking at £226. 2 Days Commercial cover was £10.95

  46. Sam Collins on November 11, 2021 at 10:25 am

    Second 😁

Leave a Comment